Vehicle Accident Reporting Procedures


In case you get in a traffic accident, please always….

– Make sure of your safety and anyone with you.

– Take great care when getting out of your vehicle.

 Thus, it is essential to follow the following steps:

Notifying the traffic police if you don’t have a valid insurance policy in time of accident or in case that there are injuries or dead persons or fires.

Notifying the Najm if you do have a valid insurance policy in time of accident on our toll free customer service center no. 920000560.

Provide the basic information where possible (name of informer_ I.D / Iqama no._ mobile no. _ no. of car’s plate_ the type of the car_ insurance policy no._ insurance company 
name_ city_ accident location_ any distinguished or outstanding signs of the accident).

Inform if the cars involved in the accident can be moved or not.

Be sure to note the number of the case and date of the accident (given by the recipient of the call center) to facilitate the procedure of following up you case with insurance company in the future.